🌍 Shipping Information

Thank you for visiting Cutelier ✨

Every order is carefully packed with love and attention to detail to ensure your treasures arrive safely.

Below you'll find information about shipping destinations, estimated delivery times, and free shipping thresholds.

🇮🇹 Italy

Estimated delivery:
2–5 business days

✨ Free shipping on orders over €45

🇪🇺 Europe

Estimated delivery:
4–10 business days

✨ Free shipping on orders over €99

Please note that delivery times may vary depending on the destination country and local postal services.

🌎 Worldwide

Estimated delivery:
7–20 business days

✨ Free shipping on orders over €199

International delivery times may vary depending on customs procedures and local carriers.

📦 Tracking

All orders are shipped with tracking whenever available.

Once your order has been dispatched, you will receive a tracking number via email.

🛃 Customs & Import Fees

For orders shipped outside the European Union, local customs authorities may occasionally apply import taxes or handling fees. These charges, if applicable, are determined by the destination country and are outside of Cutelier's control.

✨ Customs Inspections

International shipments may occasionally be inspected by customs authorities.

In rare cases, packages may be opened for inspection before continuing their journey.

While every order is packed carefully, Cutelier cannot be held responsible for any alterations made by customs during these inspections.

📭 Lost Packages

If your package appears to be lost, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and find the best possible solution.

💖 Need Help?

If you have any questions regarding shipping, destinations, or delivery estimates, feel free to contact us.

We're always happy to help ✨

Every treasure begins a journey before finding its new home. Thank you for letting Cutelier be part of yours. 💖